Obituraries/Programs

The standard turnaround time for this service is three (3) business days. 

Please understand that our turnaround times are based on the designer's out-of-office days, weekend exclusions, and federal/national holidays.

You will receive a calendar invite date and email with a notification of your due date. 

Please keep in mind, if you need the service before the standard business days listed, please select a rush fee.

If purchased, please understand that all payments are non-refundable and non-transferrable. All sales are final.

If you would like to cancel your order, please understand that all fees paid are non-refundable.

If you need the design before the standard turnaround time mentioned on the service, the "rush fee" has to be added during check-out. Please review your order completely before making a payment.

Obituary files will be delivered in web and print-ready format(.png and .jpeg are the standard formats that we send) 

Kandi & Co. Productions, LLC will provide up to three (3) revisions on one design. If more than three (3) revisions are necessary, each additional revision will be $30 per revision.

Once you have made the payment for your obituary design, please send the following to us via email within twenty-four (24) hours:

Images: Please submit all images through Google Drive, please keep in mind that any images submitted, if they are pixelated or screenshots, they can intefere with the design. We are not responsible for the images that are pixelated or low quality, when printed. Please keep this in mind with images selected.

Verbiage: Please provide all verbiage for the obituary in a Microsoft Word Document. We DO NOT ACCEPT screenshots and/or handwritten pictures of verbiage. If the verbiage is NOT provided in the requested format, we will send a notification email with a deadline to resubmit verbiage. 

Please share all information in Google Drive or Dropbox. Please DO NOT SEND MULTIPLE EMAILS. If you do not know how to create a Google Drive, please follow this link to learn how to create one and share it with the designer via email at info@kandiandcoproductions.com. 

To create a Dropbox and to share it with the designer, please click this link to learn. 

If you do not submit the information within twenty-four (24) hours, your order will be canceled and the payment is non-refundable.